Quick Health, a Pennsylvania call center, was indicted along with its former chief executive and three other leaders, accused ...

The world's largest call center operator is utilizing "accent translation" technology developed by Palo Alto-based startup Sanas, according to Bloomberg. Teleperformance invested $13 million in ...

After entering labor, Chatham County's Sarah Gianni called 911 and was helped by operator Lorie Teague. Now they've met for ...