March 19, 2025 /PRNewswire/ -- Pronetx, Inc., a boutique Customer Experience (CX) firm and Amazon Connect Service Delivery ... This press release may contain forward-looking statements regarding ...

This press release features multimedia ... now powers the voice and messaging capabilities within Zendesk's CCaaS platform, ...

Execs In The Know, a global community of customer experience (CX) leaders, proudly announces the appointment of Ebrahim Hyder, Vice President, Customer Service at Michael Kors, and Lisa Oswald, Senior ...

We reviewed the best TVs from every major brand to recommend the top QLED and OLED models for all kinds of viewers.

Forbes CMO Summit will take place on September 16-18, in Aspen, CO. Sign up to receive updates for this event.

Five9 , provider of the Intelligent CX Platform, announced today that it was honored by CRN®, a brand of The Channel Company, with a spot on the 2025 AI 100 list in the AI for Software category. Now ...

Citizens expect government services that are accessible, personalized and responsive across multiple channels. InterVision’s ...

Weather postponed the initial liftoff attempt Wednesday, April 9. Below is information about the Amazon rocket launch from Cape Canaveral, Florida, and what's next. After inclement weather ...

Watching a launch while at the beach is SO Florida. It’s a popular hashtag on Instagram, too. #ULA #AtlasV #FloridaRocketLaunch The footprint of Amazon already is felt in everyday life − now ...