As agencies embark on modernization efforts, InterVision’s ConnectIV CX™, powered by Amazon Connect, emerges as a standout solution for transforming service delivery. This next-generation ...

This press release features multimedia ... now powers the voice and messaging capabilities within Zendesk's CCaaS platform, which is built on Amazon Connect to enable modern, scalable contact center ...

This solution, developed in collaboration with digital CX transformation specialists, Sabio Group, introduces an intelligent ...