A review by British Gas has found the firm incorrectly forced two customers onto prepayment meters last year after undercover reports shone a spotlight on its contractors' practises. The company ...

Martin Lewis has issued a critical call to action for customers of energy providers such as E.on, OVO, Octopus, British Gas, ...

British Gas acknowledged it had made a mistake with the forced fitting and after five months an engineer swapped her back to a credit meter. Centrica said it would investigate her case.

British Gas has introduced a new tool that could help electric vehicle owners reduce costs. The company's EV tariff calculator offers personalised estimates of potential savings for drivers who ...

Alison says the energy firm put her family through “months and months of hell”, but she is hopeful her case can inspire others who may have a similar experience. British Gas told ITV News ...

For British Gas Services & Solutions ... We’re long-term subscribers to WARC and it’s a tool we use extensively. We use it to source case studies and best practice for the purposes of internal ...

British Gas customers claim "something fishy is going ... We investigate any issues on a case by case basis work out what we can do to help you.

For two years British Gas attempted to stop her taking her case to court, eventually going to the Court of Appeal. But last week the court gave her permission to take the case to trial.

And if you qualify for all the other points but you have not received money advice or guidance, this can be quickly remedied by using a British Gas-recommended self help Benefit Calculator tool at ...