New federal rules ensure passengers are entitled to refunds, meals, and even hotel stays when flights are canceled or ...

What happens when you use Alaska Airlines miles to buy tickets for an Aer Lingus flight but Iberia Airlines denies you entry ...

Traveling to Hawaiʻi used to feel like the last escape from mainland rules, especially in the air. Free meals. Free luggage.

In the U.S., airlines must follow the Department of Transportation’s rules for denied boarding compensation. These rules are ...

Frontier Airlines had nearly double the number of complaints per 100,000 passengers as Spirit, which came in second last year ...

In the U.S., airlines must follow the Department of Transportation’s rules for denied boarding compensation. These rules are ...

So we checked in with Alaska Airlines. The airline reviewed your case and agreed to refund the miles for the unused portion of your ticket and pay you an additional $3,244 to cover the cost of ...

Sherry Fadely is turned away at the gate when she tries to board her flight in Madrid. Can she get compensation for being ...

Booking a flight can be exciting, but what happens if you spot a mistake in your name after purchasing your Alaska Airlines ...

But Murray said the speed in which you receive that refund and vouchers ... followed by Alaska Airlines with 2.6. As more passengers pay attention to news about problems at airports, flight ...

Transportation Secretary Sean Duffy said on NBC's "Meet The Press" Sunday that the telecommunication issues plaguing ... last year requires airlines to provide a refund when an airline cancels ...