Silverback AI Chatbot has formally announced the launch of its AI Automation feature, marking a significant development in ...

Co., Ltd., a global leader in electronic design and manufacturing services, announced the successful delivery of a Level 10 ...

Hewlett Packard Enterprise CEO Antonio Neri sounded off on the successful completion of HPE’s $13.4 billion acquisition of ...

Microsoft's Judson Althoff is revamping sales to become the "frontier AI firm," according to an internal memo.

Discover how AI is enhancing banking efficiency and user experience, making processes smoother for customers in the financial ...

inTouch aims to strengthen seniors’ memories and boost their mental health by addressing what Le Moigne calls a "loneliness ...

Discover how AI-driven speech analytics is revolutionizing call centers by enhancing customer experience, improving agent ...

ServiceNow NOW shares closed at $1,011.89 on Tuesday (July 2), roughly 15.5% below the 52-week high of $1,198.09 it hit on ...

AI is changing the rules of customer engagement-see how in IDC's latest spotlight reportCustomer service is shifting from managing interactions to resolving outcomes-proactively, intelligently, and at ...

The Artificial Intelligence (AI) industry continues to thrive, with technology companies investing massively in AI ...

AI models such as ChatGPT consume serious power. Experts break down where that energy goes, and what you can do to help.

Interested in adopting AI tools? Unlock the potential of an AI voice assistant to transform your workflows and elevate your ...