Law enforcement on Saturday was responding to phone service disruptions for San Diego County customers, some that affected ...

Douglas County 911 dispatch faces technical issues, leaving non-emergency lines down, but emergency services remain ...

When someone dials emergency services, dispatchers can send a link to the caller’s phone, prompting them to start a live video stream.

According to several sources, cell phones have increased accidental calls quite a bit. If you keep your keypad locked, that ...

We all hope we're never faced with a situation where we have to dial those three emergency numbers most of us have known since childhood — 911. Unfortunately, if the worst-case scenario comes to ...

In two-plus decades of answering emergency phone calls and helping strangers, Douglas County Communications supervisor John Jaeckel doesn't remember anything quite like April 26, 2024.