If you're lucky enough to get a tour of Hall Ambulance's new dispatch center in downtown Bakersfield, keep an eye on ...

Greene said if you accidentally call 911, don’t panic, and don’t hang up. “Stay on the phone,” he said. “You’re not going to ...

Tracy Carroll with Monroe County Emergency Services 911 said she has answered over 20,000 calls since she started at her role ...

According to DEC data, its dispatchers are answering 88% of 911 calls in 15 seconds or less, which does not meet NENA ...

York County Solicitor Jonelle Eshbach offered an indefinite extension to requests for 911 recordings from February's UPMC hospital hostage crisis while the investigation continues.

After about three minutes into his 911 call, he heard the dispatcher talking to others around her and discuss her breakfast ...

The 911 Dispatch center is getting new software that Communications Director Brittney Thompson will offer more consistency and protection for dispatchers.

McDonald’s when dealing with home invasion call: ‘Mhmm…McGriddle’ - ‘Your ordering breakfast should be different from ...

In certain emergencies — a domestic violence or another life-threatening situation — someone might not be able to call 911 ...

Residents in DuPage County will be able to directly text 911 dispatchers in an emergency when calling isn't possible.

SAVANNAH, Ga. ( WTOC /Gray News) - A dispatcher in Georgia is accused of ordering breakfast while answering a 911 call. On ...