Retailers are under growing pressure to automate customer interactions and deliver faster, more responsive service. Agentic ...

With today’s volatile trade landscape and unpredictable global supply chain disruptions, e-commerce retailers can’t risk ...

Gamification is a potent yet underutilized strategy in the realm of digital marketing. By integrating game-like elements into ...

Hundreds of CVS pharmacies are set to close in 2025, the national drug store chain confirmed last week, as part of an ongoing ...

Customers want brands to demonstrate their loyalty to them. In other words, loyalty must be bidirectional, a two-way street ...

Buy now, pay later (BNPL) apps are quickly emerging as a leading platform in native search, which also includes long-standing browser experiences and more nascent artificial intelligence search ...

Retailers can dramatically improve the customer journey through simple operational adjustments. To do so effectively, however ...

By adopting accessible technologies and proactive strategies, small merchants can effectively shield themselves from fraud ...

Retail media networks are a prime example of what’s possible when retailers own the relationship. Brands can reach customers ...

According to eMarketer, off-site retail media ad spend is projected to grow over 40 percent this year, nearly triple the rate ...

In both retail media and CTV today, platforms, systems and the entire industry lack standardization. Indeed, recent studies ...

Gen Z shoppers are drawn to brands that make an effort to understand their preferences and deliver unique, relevant ...