Technical writing guidance for technical writers and technical communicators on creating software requirements specifications (SRS).

I was browsing through a long list of contract opportunities for technical writers on the Internet, when I spotted one from a manufacturing company looking for a documentation specialist. It stated ...

This article provides information that will help you in planning and developing a style guide. You'll find information about the purposes of a style guide and guidelines for what should (and should ...

Image of Grey Cliffs, Tennessee, generated by ChatGPT The U.S. Army Corps of Engineers (ACE) manages Tennessee’s Grey Cliffs lake and wilderness to control flooding and generate hydro power. For ...

Managing process changes in an organization requires a framework and the skills to get people to change. Geoff Hart looks into both in a two-part article.

Download this Statement of Work (SOW) template to use as an agreement with a client and outline the specifics of the project work to be performed.

Editor’s Note: The following piece, by M. Katherine Brown, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Mention team ...

When evaluating writing samples, use Richard Rabil's advice, and this downloadable template, to complete an objective review of candidates' true abilities.

First off, web analytics enables technical writers to see how users access your intranet, support web sites, and even help systems that are hosted on a web server. Some writers that I’ve talked to ...

This TechWhirl Fast 5 features a chat on Plain Language and Simplified Technical English (PL/STE) with Erika Konrad of NAU, and PL expert Karen Field Caroll ...

As a technical writer, you likely work with a myriad of different files for each project you work on; a single document or document set can often be derived from dozens if not hundreds of source files ...

The right user experience language can make or break UX--and the relationship between you and your customers. Sophia Marx uses TurboTax to illustrate.