Although companies originally invested in call center technology to provide multi-channel communications to improve the customer experience, it has actually dramatically deteriorated the customer ...

The most effective enterprise technology platforms streamline operations, drive innovation, and enable scalability while managing costs and risk. They help improve the overall productivity of ...

For technologists and founders, this is the time to focus on innovation and take the right strategic approach to build technology that offers not only a solution to a problem but also actual ...

Platforms are what make the technology world go 'round. Great platforms create value for technologists everywhere -- be it a technology-specific platform like what Google has newly open-sourced ...

Accelerate engineer productivity and experience with modern platform, tooling, infrastructure, and applications. In association withJPMorgan Chase & Co. Software engineers and their ability to ...

Vendors are pushing platforms, but features, functionality, and definitions vary. Here’s a list of “must have” cybersecurity platform attributes.

Is “platform” the right metaphor for the technology companies that dominate digital media? Metaphors don’t just highlight a comparison — they also downplay the aspects they don’t capture. And ...