We try to get your order right every time, but in the event that we’ve made a mistake please contact us at: shop@katebush.com ...

Can I add an item to my order after I have placed my order? Unfortunately not, you will need to place a separate order for anything else that you want to buy.

You must be 18 years or over to shop at KateBush.com. If you are younger you may shop but only with the consent of a guardian or parent.

Please remember to ask the Post Office for your proof of posting certificate and retain it for your reference.

If your password isn’t working please contact admin@katebush.com.

The best way to charge this solar panel is in bright sunlight (but not with the vinyl LP, it might warp!) In that situation it will charge really quickly, within ten minutes. Smoked glass doesn’t work ...

Do I need to sign for my delivery? When you opt for your preferred delivery method, before you checkout online, the delivery options will state whether or not your chosen method requires a signature.

We charge you for your order in Pounds Sterling. Your card provider will apply the exchange rate when your card is charged.

If you are unsatisfied with your order when it arrives you may return it to us. You must inform us in writing within seven days of receiving the item (with the first day being the day you received it) ...