Last month, during a panel discussion at the 2015 Consumer Electronics Show (CES), Comcast CEO, Neil Smit, said that Comcast is on the way to a complete customer service turnaround. But don’t ...

Comcast announced that its customer service will now be available in American Sign Language. Getty. Today, on International Day of Disabled Persons, Comcast and Connect Direct launched ASL Now, a ...

In the second year of Comcast's broad customer service overhaul, complaints to Oregon cable regulators are down 25 percent. They've also declined 40 percent since 2014.

Comcast is not exactly renowned for its high-quality customer service. It consistently ranks as one of the most-hated, most ineffective companies in the country, in both formal and informal surveys.

A Comcast service vehicle is seen parked on July 13, 2015 in San Francisco, California. Nearly 200,000 Xfinity customers nationwide who pay for their phone numbers to remain unlisted or ...

What is the phone number for Xfinity customer service? Xfinity uses the chatbot Xfinity Assistant to handle most troubleshooting. You can also text questions to 266278 with commands.