Validation is the “communication that one is mindful (paying attention), understands (sees rationality in), and empathizes ...

All of those have pros. But therapists also recommend another conversational style: “trampoline listening.” The term was coined by Jack Zenger and Joseph Folkman, the CEO and president, respectively, ...

Active listening, emotional validation, and offering reassurance are all examples of emotional support, but a person should tailor their approach to each individual and setting. People who want to ...