Daily Star on MSN3d
Poor customer service drives Brits to 'Break Up' with their providers
Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...
Four in 10 Brits avoid ever contacting companies due to poor customer service
A new poll has revealed the nation's top 30 biggest customer service bugbears including rubbish hold music, no option to call ...
4 Lessons From the Worst and Best Customer Service
Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.
Poor customer service hitting trust in UK tax authority
The public is losing trust in the UK’s tax authority due to its poor customer service and the difficulties of complying with ...
Biggest customer service bugbears revealed – including rubbish hold music and not speaking to a real person
THE biggest customer service bugbears include rubbish hold music, no option to call back if you get cut off – and not being able to speak to a real person. A poll of 2,000 adults revealed ...
Energy companies’ customer service: Who is failing consumers?
Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.
Brits avoid contacting companies due to poor customer service, study claims
A poll of 2,000 adults has found the most common complaints about customer service - and it turns out many people avoid ...
Long waits and poor service lead Brits to consider switching utility providers
Research conducted by Utility Warehouse found that Britons typically spend an average duration of two hours on the line with ...
'Break-up' helpline launched for Brits frustrated with poor customer service
A new study has revealed the top 30 phrases that drive us up the wall when dealing with customer service, with millions of ...
Business Insider11d
Poor delivery experiences threaten restaurant reputations, Chatmeter report finds
Chatmeter’s AI found that the issues were compounded by poor customer service and rude, dismissive staff when people called to check on their order or report quality issues. More than half of delivery ...
Broadband companies’ customer service: Who is failing consumers?
Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...
Get Surrey4d
Brits avoid contacting companies due to poor customer service, study claims
Poor customer service was identified as the main reason people would consider switching providers, according to a recent survey However, 32 per cent of respondents were put off by the hassle of ...