One way to make an apology more persuasive is to make it more costly. When apologizers are willing to incur a cost in the form of spending money, effort, or time, their apology is better received. A ...

Thanks for explaining why you did what you did without making an excuse.” A genuine apology includes a number of ingredients, ...

We’re brought up to believe we should apologize if we’re in the wrong. But should leaders apologize in a work setting, or ...

One way to make an apology more persuasive is to make it more costly.

One way to make an apology more persuasive is to make it more costly. When apologisers are willing to incur a cost in the form of spending money, effort, or time, their apology is better received.

One way to make an apology more persuasive is to make it more costly. When apologisers are willing to incur a cost in the form of spending money, effort, or time, their apology is better received. A ...