Everyone’s EBT card and PIN and the EBT customer service helpline phone number, (888) 328-6399, will stay the same. However, the ODTA reminds cardholders that they should change their PIN often ...

You can call Virginia's EBT Client Customer Service Helpdesk at 866-281-2448 for a replacement card, if needed.

Report any suspicious or unauthorized transactions immediately to the EBT customer service line ... should reported them to DCFS with the phone number. If a cardholder has provided their ...