People want to be asked rather than told ... you are probably missing most of the information you need to deal with a difficult situation. Psychological research suggests words constitute less ...

Feelings like anger and jealousy are difficult – but avoiding those emotions or trying to spin them into a positive can be just as harmful ...

Difficult people are (unfortunately ... the other person already respects or can't easily dismiss. If you're dealing with a data-oriented person, bring statistics. If they respect certain ...

We all encounter difficult people in our lives, whether it's a negative colleague, an overbearing friend or a resentful family member. Knowing how to deal with these individuals is one of the ...

Getting Along: How to Work with Anyone (Even Difficult People) is the ideal gift for a recent graduate or someone who needs helpful advice on dealing with life’s challenges from a big sister.

Follow these strategies when dealing with toxic people and environments ... While the instinct might be to avoid difficult ...