The fintech firm adopted AI-powered surveys to better understand customer needs and address inefficiencies, which has led to ...

Mr Haruna Iddrisu, the Minister of Education, has urged the newly constituted Governing Council of the Chartered Institute of Marketing Ghana (CIMG) to conduct a customer satisfaction survey to assess ...

A recent survey conducted by the Better Business Bureau unveils compelling insights into the state of employee trust and ...

Frequent social media users most commonly turn to a brand’s Facebook (55%) and Instagram (47%) accounts for customer service-related ... featured a survey of nearly 1,000 U.S. consumers across ...

The survey, which covered 50 cities and nine major parcel delivery companies, included 180,000 valid responses. It was mostly ...

TOKYO -- Is saying "smile please" to store staff considered harassing the workers, known in Japan as "customer harassment"? More than 45% of respondents in a private survey in Japan answered that the ...

AI is transforming small businesses with efficiency and growth. JPMorgan Chase's survey reveals small business owners are ...

The Delhi Metro Rail Corporation launches an online customer satisfaction survey to assess commuter feedback. Organized by ...

NEW YORK (PIX11) – The MTA is encouraging customers to tell it how they feel about service ... MTA Chief Customer Officer Shanifah Rieara in a statement to PIX11 News. The survey comes in ...