Connected AI: Using Customer Behavior To Predict And Improve Retention
Connected AI can help you "listen" to the voice and behavior of your customers, your competitors customers and your team.
London-focused Workspace flags persistent customer churn
London-focused flexible office-space provider Workspace said on Thursday it has continued to experience higher levels of ...
Harvard Business School7y
HubSpot: Lower Churn through Greater CHI
Martinez Jerez, F. Asis, Thomas Steenburgh, Jill Avery, and Lisa Brem. "HubSpot: Lower Churn through Greater CHI." Harvard Business School Case 110-052, January 2010. (Revised March 2013.) ...