Key Points A cause-and-effect diagram is a visual tool for organizing possible causes of a problem. It allows users to ...

Key Points A fishbone diagram allows you to see the cause and effect of processes. It is frequently called an Ishikawa ...

Plausible Cause Analysis. As an executive coach I am often asked for my recommendation for what a leader should do in a situation. Typically, the leader has surmised/assumed why someone is doing ...

Cause and effect. We understand this concept from an early age. Tug on a pull toy's string, and the toy follows. Naturally, things get much more complicated as a system grows, as the number of ...

Root cause analysis (RCA) focuses on fostering a proactive approach to solving problems before they happen and eliminating the potential for flaws to reoccur in the future.

The root-cause analysis team should not include advocates or individuals reviewing their work. Nor should the team include anybody involved in the underlying misconduct (e.g., supervisors or ...