Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Discover the best call center training software this year. Compare features, pricing, pros, and cons to find the best fit for your needs. From internal knowledge to call etiquette and system ...

Call centers in government agencies have significant challenges, from high-volume demands to staffing shortage. CivicReach.ai is on a mission to better connect governments and the people they serve.

MOBILE COUNTY, Ala. (WKRG ... According to a news release, the partners will work to collect donations for 9-1-1 centers in ...