Offer your best promotions and get to the point, already -- or customers will unsubscribe just as quickly as they opted in to receive your instant messages.

The use of instant message, typically referred to as IM ... career coach and author of the book "The Essentials Of Business Etiquette," to identify the most important online chat rules you ...

Text messaging and instant messaging are similar because they are both used to send text messages. However, text messaging ("texting") uses the cellular phone service, whereas instant messaging ...

Smartphone owners turn to messaging apps for much more than instant messages ... these apps are also emerging as hubs for e-commerce and business-to-customer interactions. Facebook Messenger's ...

The WIRED conversation illuminates how technology is changing every aspect of our lives—from culture to business, science to design. The breakthroughs and innovations that we uncover lead to new ...

Exchanging text messages in real time between two or more people logged into an instant messaging (IM) service. Unlike email, messages are sent immediately, whereas email can be queued up in a ...