Verizon's generative AI reduces the workload for its agents by summarizing calls, giving prompts, and automatically tracking follow-up actions.

TheStreet. Verizon (VZ) , the largest mobile network in the U.S., is continuing to see large numbers of customers cut the ...

How AI Enhances Customer Experience This table summarizes the major ways AI improves CX, based on examples and expert insights from industry leaders like Verizon.

Verizon delivered better-than-expected results in the second quarter of 2025, posting solid revenue growth and raising its ...

Verizon continued to gain broadband market share, reporting 293,000 broadband net additions during the quarter. Fixed ...

[10:16] AI Is Reshaping the Customer Experience - Verizon is integrating AI to anticipate customer needs, automate support, and enhance real-time interactions. AI-powered tools are already helping ...

Gemini-powered solutions lead to significant advancements in Verizon's customer experience LAS VEGAS, April 9, 2025 /PRNewswire/ -- Today, Google Cloud announced the impactful results of its ...

Verizon is utilizing agentic AI and specialized language models. 2024 was a big year for customer experience enhancements on behalf of Verizon’s customers.

Verizon Communications (NYSE: VZ) stock gained on Monday after the company reported better-than-expected second-quarter ...

Organizations that treat data integration as a strategic business imperative, not just a technical challenge, will be the ...

Verizon (VZ) introduces an expanded AI strategy built for hyperscalers, cloud providers and global enterprises. Verizon AI Connect is a strategy and suite of products and solutions designed to ...