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Reviews
Tripadvisor
3.7/5 · 283 reviews
5-star
18%
4-star
28%
3-star
27%
2-star
9%
1-star
18%
Recent reviews
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May 3, 2025
H&M is a considerable chain and they are generally huge stores. Look very sleek from the outside. Worth a visit on a rainy day.Full review by StephenCr0ss
Nov 24, 2024
1. At the Fifth Avenue, New York, NY store, the salespersons on the first floor have no idea where merchandise is located! 2. Calling directly to the Fifth Avenue store is impossible. No phone num…Full review by Figtac
Mar 8, 2024
I contacted H&M customer service by phone in January about a return. They read me their standard policy for returns of items bought in-store without a paper receipt and urged me to go to their store …Full review by Sally H
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