An Angel emerged from the general mess that is Newport train station (metal hoarding on platforms 2&3 for how long now? 3 years?) One of the ticket gate employees, a lovely woman (long blond hair in … Full review by DaydreamingDragon
Apr 3, 2024
The staff at the station by any standards are somewhat dysfunctional. From the lack of knowledge of train times and platform departures too the lunatic doing an impression of Basil Fawlty on speed po… Full review by Interwall67
Oct 18, 2023
Visited the Ticket Office to buy tickets. Staff were friendly and helpful. Spoke to staff at the information desk on the platforms as the train was delayed (no surprise there!) The only disappointmen… Full review by jamiebX6829MT
Passenger Assist allows you to request an assistance booking in advance. Any train company can organise assistance for your entire journey, even if you are travelling on multiple services...
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